Course curriculum

  • 1

    Introductory Module: GETTING STARTED

    • [WATCH] Welcome to The Wealthy Franchisee Business Breakthrough Program

    • [WATCH} Tour of Your Learning Portal

    • {SCHEDULE] Schedule Your Private Coaching!

    • [SIGN UP] Enrolling Your Manager

    • [OPTIONAL BOOK] The Wealthy Franchisee: Game-Changing Steps to Becoming a Thriving Franchise Superstar

    • [READ] Cohort/Group Discussion Tips
  • 2

    Module 1: WHAT MAKES A "WEALTHY FRANCHISEE" AND WHERE AM I ON THE SPECTRUM?

    • [WATCH] Introduction: Meet The Wealthy Franchisee

    • [DOWNLOAD] The Business Assessment Wheel

    • [DOWNLOAD] Understanding Your Business Performance Worksheet

    • [WATCH] The Three Factors for Success

    • [DOWNLOAD] Field Consultant Feedback Questionnaire

    • [WATCH} Managing Your Time

    • [DOWNLOAD] Find Your Growth Focus: Time Use Assessment

    • [DISCUSS] Cohort Discussion Questions

  • 3

    Module 2: CUTTING LOOSE THE MOST COMMON FRANCHISEE SANDBAGS

    • [READ] Cut Loose Your Sandbags!

    • [WATCH] Checking Your Ego & Controlling Your Critic

    • [DOWNLOAD] Negative Self-Talk Reflection Tool

    • [DOWNLOAD] SWOT Analysis

    • [WATCH} Complacency & Comparison

    • [DOWNLOAD] Wealthy Franchisee Metric and Improvement Planner

    • [DOWNLOAD] The Reality Check Comparison Worksheet

    • [DISCUSS] Cohort Discussion Questions

  • 4

    Module 3: BUILDING YOUR TEAM OF SUPERSTAR EMPLOYEES

    • [WATCH] Building a Culture

    • [DOWNLOAD] The Culture Creation Toolkit

    • [WATCH] Identifying Superstar Job Candidates

    • [DOWNLOAD] Ideal Employee Profile

    • [DOWNLOAD] Behavioral Interview Questions

    • [WATCH] Hiring Matrix

    • [DOWNLOAD] The Right Person for the Right Job Hiring Matrix

    • Cohort Discussion Questions

  • 5

    Module 4: COACHING YOUR TEAM FOR HIGH PERFORMANCE

    • [READ] Promoting Healthy Employee Performance

    • [WATCH] Introducing 30-Second Leadership

    • [DOWNLOAD] 30-Second Leadership Model

    • [DOWNLOAD] 30-Second Leadership Practice Quiz

    • [DOWNLOAD] 30-Second Leadership Coaching Tips

    • [WATCH] Using the 30-Second Leadership Performance Tracking Tool

    • [DOWNLOAD] 30-Second Leadership Performance Tracking

    • [DISCUSS] Cohort Discussion Questions

  • 6

    Module 5: CREATING THE ULTIMATE CUSTOMER EXPERIENCE

    • [WATCH] Creating Experiences for Customers

    • [DOWNLOAD] The Raving Fan Creator: Determining What Your Customer Values

    • [DOWNLOAD] Customer Influence Triangle

    • [DOWNLOAD] Why You Should Ditch The Golden Rule

    • [WATCH] The Three Acts of Customer Service

    • [DOWNLOAD] The 3 Acts Of Customer Service Tool

    • [READ] Ten Rules of Customer Engagement

    • [DISCUSS] Cohort Discussion Questions

  • 7

    Module 6: MAXIMIZING THE VALUE OF YOUR ROYALTY: GETTING THE MOST FROM YOUR FRANCHISOR

    • [WATCH] Building a Strong Partnership With Your Franchisor

    • [DOWNLOAD] Franchisor Relationship Analysis Tool

    • [DOWNLOAD] Franchise Tension Triggers

    • [WATCH] Using All The Resources You're Paying For

    • [DOWNLOAD] Getting Maximum Benefit from Franchisor Resources

    • [DOWNLOAD] Positive Partnership Comparison

    • [DISCUSS] Cohort Discussion Questions

  • 8

    Module 7: BIGGER PICTURE, BIGGER PAYOFF: THINKING BIG BEYOND YOUR BUSINESS

    • [WATCH] Thinking Big WITHIN Your Business

    • [DOWNLOAD] Philosophy Statement Worksheet

    • [WATCH] Thinking BIG OUTSIDE of Your Business

    • [DOWNLOAD] Community Service Cause Marketing Plan

    • [DOWNLOAD] Final Business Assessment Wheel

    • [DISCUSS] Cohort Discussion Questions

    • [WATCH] What Now?

    • [FEEDBACK] Wealthy Franchisee Business Breakthrough Program Feedback Survey

    • [OPTIONAL BOOK] The Wealthy Franchisee: Game-Changing Steps to Becoming a Thriving Franchise Superstar
  • 9

    Bonus Material

    • [WATCH] Understanding the Two Forms of Motivation

    • [DOWNLOAD] The Employee Motivation Reflection Tool

    • [WATCH] Turning Angry Customers Into Customers for Life

    • [DOWNLOAD] Digital Reputation Action Plan